Union Cabinet clears bill for timely delivery of services

Union Cabinet clears bill for timely delivery of services

New Delhi: Providing a big relief to the common man, the Union Cabinet on Thursday approved a bill providing for time-bound delivery of services like pensions, passports, caste certificates, ration cards and tax refunds etc.

The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill also comes with a penalty of Rs 250 a day subject to a maximum of Rs 50,000 for default.

The Right of Citizens for Time-Bound Delivery of Goods and Services and Redressal of Grievances Bill will be enacted under the concurrent list, which means all states will now have to offer the entire gamut of services listed by the Centre’s Citizen’s Charter, once the bill is approved by the Parliament and signed by the President.

Although many states offer time-bound delivery of certain services, the list is not as exhaustive as conceived by the Centre in response to the Anna Hazare agitation that shook the Manmohan Singh government through 2011.

Provisions of the bill allow a state or central grievance redressal commission to refer a case for criminal investigation or inquiry by Lokpal if the panel concludes there is evidence of corruption in delayed dispensation of services.

Public authorities required to provide services include constitutional and statutory bodies, public-private partnerships, notified entities, government-funded NGOs, government companies and private firms offering services outsourced by government.

The bill — introduced with much fanfare in 2011 December as a counter measure to the Anna Hazare’s movement — is one of the key measures of the UPA to provide better governance.

Government sources believe the bill on delivery of services promises a more tangible sense of empowerment than a Lokpal as it deals with every day corruption and red tape that fuelled public support for the Hazare stir.

 

Top Stories

24-4-2014-VAR-gh23-O

Narendra Modi’s Varanasi roadshow rattles Congress, desires FIR filed

April-24-2014
  Bharatiya Janata Party (BJP) `s prime ministerial candidate Narendra Modi, waves to supporters as he arrives in an open vehicle to
M_Id_468503_Telecom_Tower

Bharti Infratel Q4 net profit jumps 64 pct to Rs 472 crore

April-24-2014
Tower firm Bharti Infratel today reported a 64 per cent jump in its net profit at Rs 472 crore for the quarter
227436-priyanka

Priyanka Gandhi denies reports that she wished to contest against Narendra Modi

April-23-2014
Congress leader Priyanka Gandhi Vadra, presently managing the campaign for Sonia and Rahul Gandhi in Amethi and Rae Bareli, was reportedly willing
money300

Black money may account for 1/3rd of Rs 30k Cr poll expenses

April-22-2014
New Delhi: As general elections draw closer, ‘unaccounted money’ may account for over tierce of total Rs 30,000 large integer calculable to
MalaysiaAirlinesPlaneTakeOff_large

Malaysia to issue death certificates in missing plane

April-22-2014
The Malaysian government can issue death certificates for passengers of missing Flight MH370 and supply monetary help to families still hanging onto
nexux

Google engaged on a budget Nexus smartphone

April-22-2014
Google has been in the news since last number of years for engaged on a budget Nexus smartphone. However, the items haven’t